The information you submit to Library Services for the Deaf and Hard of Hearing website is confidential. Your library card application information, online account settings (including e-mail address), and checkout records fall into this category. We will not share this information or any other personal information about library customers with outside parties unless required to do so by a court order.
The Library Services for the Deaf and Hard of Hearing and its third party vendors do keep track of how users navigate our web sites: which pages are most frequently used, popular search paths, domains of users (to find out where our users are visiting from), and other information that helps us make adjustments and improve our service. This information is not shared, and is used by us for general and not individual statistics.
The Library Services for the Deaf and Hard of Hearing’s website uses Google Analytics and a Google Analytics Advertiser Feature called Google Analytics Demographics and Interest Reporting to count website visitors. If you would like to opt out of Google Analytics Demographics and Interest Reporting, you can use Google's available opt-out tools.
The Library Services for the Deaf and Hard of Hearing’s website no-longer uses Hotjar Analytics to actively collect user feedback, the sole purpose of passively collecting your information was to improve your experience when using our sites and web services. We have used this information to help develop new website features for users, and at this time no longer using Hotjar (2/13/2018). If you would like to opt out, or clear any of Hotjar Analytics Interest & Reporting, you can use Hotjar's available opt-out tool option.
Library Services for the Deaf and Hard of Hearing’s website includes many links to outside sources. Those sites have different privacy statements and the Library Services for the Deaf and Hard of Hearing’s notice does not apply. Individuals should always take care before sharing personal information, credit card numbers, or other sensitive information via the Internet.