Hours: Monday-Friday 9:00 am – 5:00 pm (Central)
  • The Library Services for the Deaf & Hard of Hearing is now providing telephone service, loans of print and video materials (via UPS or in Nashville, curbside pick-up at select locations), AND we are accepting new library card applications! We have expanded our online offerings (e-books and e-videos) and online programming!  For Events posted on the Calendar - please contact the sponsor to see if the event has been cancelled before you go. If you have questions, call us or email dhoh@nashville.gov.

Privacy Policy

The information you submit to Library Services for the Deaf and Hard of Hearing website is confidential. Your library card application information, online account settings (including e-mail address), and checkout records fall into this category. We will not share this information or any other personal information about library customers with outside parties unless required to do so by a court order.

Information Collection

The Library Services for the Deaf and Hard of Hearing and its third party vendors do keep track of how users navigate our web sites: which pages are most frequently used, popular search paths, domains of users (to find out where our users are visiting from), and other information that helps us make adjustments and improve our service. This information is not shared, and is used by us for general and not individual statistics.

The Library Services for the Deaf and Hard of Hearing’s website uses Google Analytics and a Google Analytics Advertiser Feature called Google Analytics Demographics and Interest Reporting to count website visitors. If you would like to opt out of Google Analytics Demographics and Interest Reporting, you can use Google's available opt-out tools.

The Library Services for the Deaf and Hard of Hearing’s website no-longer uses Hotjar Analytics to actively collect user feedback, the sole purpose of passively collecting your information was to improve your experience when using our sites and web services. We have used this information to help develop new website features for users, and at this time no longer using Hotjar (2/13/2018). If you would like to opt out, or clear any of Hotjar Analytics Interest & Reporting, you can use Hotjar's available opt-out tool option.

Cookies

The Library Services for the Deaf and Hard of Hearing's website uses cookies to maintain authentication when you are logged-in or return to our site. Many of the third party vendors we use to provide services, like databases, use cookies, as well. These vendors do not have access to your account or PC. These cookies do not affect your PC or its settings in any way, and are used only to make navigating some of our services possible. Some cookies used on the library website, including Google Analytics, will remain on your computer after your Internet session. Learn more about cookies and protecting your privacy online at FTC.org Online.

Linked Websites

Library Services for the Deaf and Hard of Hearing’s website includes many links to outside sources. Those sites have different privacy statements and the Library Services for the Deaf and Hard of Hearing’s notice does not apply. Individuals should always take care before sharing personal information, credit card numbers, or other sensitive information via the Internet.

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