TENNESSEE PUBLIC UTILITY COMMISSION (TDAP & iCanConnect)
The Telecommunications Devices Access Program distributes free telecommunications devices to deaf and hard of hearing people living in Tennessee. They now offer wireline and wireless equipment.
In Tennessee, iCanConnect is administered by the Tennessee Public Utility Commission (TPUC).
TPUC has been meeting the needs and challenges of consumers in Tennessee since 1996. The agency is responsible for setting rates and service standards for privately-owned telephones, as well as natural gas, electricity and water. The TPUC also assists and protects consumers unfairly targeted by utility practices or in need of phone assistance.
In 1999, the TPUC created the Telecommunications Devices Access Program to provide assistance to people with vision and hearing loss statewide. An estimated 4 percent of Tennessee residents are deaf-blind.
With the assistance of the Helen Keller National Center and RLCB, Inc., the TPUC has assessed dozens of consumers and provided those who qualify new communications technology to keep them connected to their world.