Hours: Monday-Friday 9:00 am – 5:00 pm (Central)



Posting Closes 5/25/2022

Position Description

This is a Civil-Service position located at the Nashville Public Library and serves as a part of the team that is actively involved in the development, implementation, and promotion of the Library Services for the Deaf and Hard of Hearing (LSDHH) and Equal Access programs at the Nashville Public Library. Duties include, but are not limited to, LSDHH website content maintenance, program development, providing sign language interpreting services for the library system and serving as a liaison to community agencies and organizations.  Successful candidate must possess effective written and oral communication skills and group presentation skills.  This posting may be used to fill positions as they become vacant.

Located in the heart of Music City, The Nashville Public Library boasts 4 million visits annually and maintains a collection of 2 million items, including a one-of-its kind civil rights collection. The Metro Archives, a premier division of the Public Library, is the official record keeper of Nashville’s history, maintaining records of enduring historical value. Nashville Public Library is central to the city's art, history, education and literary culture, earning it the title of Gale-Cengage and the Library Journal's 2017 Library of the Year. The library periodically hosts best-selling authors, and during the summer months offers free lunchtime concerts in a beautifully manicured courtyard featuring everything from salsa to soul, to blues to Bach. If this environment is appealing to you, then you might want to consider a job at the public library.

Typical Duties

  • Provides direct library reference, and circulation services to the public, on the telephone, in-person, and via email to people with all types of disabilities including, but not limited to, people who are hearing, hard of hearing, deaf, blind, deaf-blind and people with low vision.
  • Actively participates in updating the LSDHH website which includes databases, events calendar, employment opportunities, and more.
  • Provides information and training on utilizing adaptive technologies for people with all types of disabilities.
  • Provides outreach services to special populations and the public.
  • Serves as an in-house American Sign Language (ASL) interpreter for the Nashville Public Library.
  • Performs LSDHH collection development and acquisition support.
  • Shares responsibility for dissemination and monitoring of information about the LSDHH program via social media.
  • Keeps abreast of current developments and trends in all areas related to hearing loss.
  • Performs general administrative and paraprofessional duties.
  • Writes narrative and statistical reports and keeps accurate records.
  • Participates in the development, implementation, and promotion of children’s, teen, and adult programs.
  • Develops and presents programs to the staff and public regarding subjects relating to LSDHH, hearing loss, and other disabilities.
  • Serves as an “authority” in the field of deafness and hearing loss.
  • May function as the person-in-charge in the absence of supervisor.
  • Assumes responsibility for special projects, as assigned.
  • Adheres to Library Customer Service Guidelines.

Minimum Qualifications

Any combination of education and experience that would prepare the incumbent to perform the duties of the position at the appropriate level. Employees would typically have a Bachelor's Degree from an accredited college or university and two (2) years of related experience working with the public.

Certifications Required:
Must possess a sign language interpreting certification (e.g. NIC, EIPA Level 4.0 or above, etc.) OR successfully complete a sign language interpreting exam at NPL prior to employment.

Candidates with accreditations earned in a foreign institute are encouraged to apply.
Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government. 

Preferred Experience, Knowledge, Skills, and Abilities

  • Master’s Degree in field relating to hearing loss (e.g. Deaf Education, Special Education, Sign Language Interpreting, Audiology, Speech Pathology, etc.)
  • RID/NAD Sign Language Certification
  • Telephone and in-person reference experience
  • Bilingual language skills
  • Knowledge of library materials, collections, and services
  • Knowledge of Microsoft Word, Microsoft Excel, and Microsoft Access database software

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.
Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Link to Announcement and Application:  https://www.governmentjobs.com/careers/nashville/jobs/3509824/program-specialist-2-library-equal-access?